Refund policy

Returns

• We accept returns within 14 days of purchase.

• Products must be unused, unopened, and in their original packaging.

• Items that have been opened, used, or damaged are not eligible for return due to hygiene and safety reasons.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–7 business days.

• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged upon arrival.

• If you need to exchange a product, please contact us at support@hnperfumes.com with your order details.

Non-returnable items

• Gift cards

• Discounted or clearance items

• Opened perfume bottles